NxM EDI is based on Dynamics NAV logic and makes various operating and management tools available to the day-to-day administration. These are managed via a cockpit which shows any urgently required actions. The cockpit can be customised to meet individual user needs.
It is possible to choose performance monitoring and troubleshooting assistance as an add-on service. Choosing this service means that the NxM support department will monitor all dispatched business documents in the conversion phase, the sending phase and the return phase. If an error is detected in an electronic document transfer, this is reported via a live signal to an NxM monitor, monitored by our support team. Our support team keeps track of errors, and handles and reports these back to the customer, if necessary. (Applies to NxM Cloud Installation only.)